Enhance your digital marketing campaigns by getting deeper insights that will help you run more efficient campaigns and make you and your client more revenue.
Your company is unique, one size does not fit all. Our software is set up to accommodate what matters most to you.
With MetroBoom Software your buying our software and the support that you need from our team.
Our software gives your team insights into key digital marketing indicators. So you can collaborate with your entire team, find solutions and share this busienss intelligence with your clients.
AdCall is a Cloud based IVR call tracking system. Record, track and analyze in bound calls. Use a unique phone number for every place a consumer would contact your business off or online. Use Auto Tagging of calls to track the behavior of callers as they travel through your IVR system, from the ads all the way through to the agents answering the calls.
ReviewPro acquires new reviews each week, and it can take poor customer experiences and turn them into positive ones. With ReviewPro, your management team will be alerted in real time by text or email when you get a new review, whether positive or negative. This will give you more opportunities to handle any negative experiences and immediately get them resolved before they go public and negatively affect your business.
Need help with monitoring your quality control of your call center? Use the AdCall system to record and monitor calls for proper agent etiquette and sales closing skills. Use CallCoaching to score each agent based on their recorded calls. Mangers automatically retrieve agents calls, preform a CallCoaching Report Session, where they can listen to the agents call, fill out a call scoring report and record audio on the report. All completed CallCoaching Session are sent to the Agent and are accessible by the company, Managers and agents.