about us
MetroBoom Software develops digital marketing software, that enhances your digital marketing campaigns, giving you insights that make you more revenue, run and more efficient campaign and provide tangible proof, that your digital marketing campaign are getting results.
Get More From Your Campaigns
Enhance your digital marketing campaigns by getting deeper insights that will help you run more efficient campaigns and make you and your client more revenue.
Taylor Made To Fit Your Needs
Your company is unique, one size does not fit all. Our software is set up to accommodate what matters most to you.
Full Support
With MetroBoom Software your buying our software and the support that you need from our team.
Promotes Team Collaboration
Our software gives your team insights into key digital marketing indicators. So you can collaborate with your entire team, find solutions and share this busienss intelligence with your clients.
our services
MetroBoom Software, that develops Digital Marketing Software like ReportPRO, AdCall, ReviewPRO and soon to be released CallCoaching. We would like to take this opportunity to introduce you to our suite of software products.
Advertising Reporting Tool
ReportPro highlights revenue sources, your business, customer support, weekly ad spend, reputation management, social media impact, and website analytics – giving you a real-time at-a-glance overview of your business.
Cloud Based IVR Call Tracking System
AdCall is a Cloud based IVR call tracking system. Record, track and analyze in bound calls. Use a unique phone number for every place a consumer would contact your business off or online. Use Auto Tagging of calls to track the behavior of callers as they travel through your IVR system, from the ads all the way through to the agents answering the calls.
Review Monitoring
ReviewPro acquires new reviews each week, and it can take poor customer experiences and turn them into positive ones. With ReviewPro, your management team will be alerted in real time by text or email when you get a new review, whether positive or negative. This will give you more opportunities to handle any negative experiences and immediately get them resolved before they go public and negatively affect your business.
Call Center Agent Scoring Software
Need help with monitoring your quality control of your call center? Use the AdCall system to record and monitor calls for proper agent etiquette and sales closing skills. Use CallCoaching to score each agent based on their recorded calls. Mangers automatically retrieve agents calls, preform a CallCoaching Report Session, where they can listen to the agents call, fill out a call scoring report and record audio on the report. All completed CallCoaching Session are sent to the Agent and are accessible by the company, Managers and agents.